Archive for Thursday, February 9, 2006

Stable System Solutions enables residents, small businesses to jump digital divide

February 9, 2006

After running a pizza place and spending years in the corporate world, entrepreneur LaDonna Russell decided to tackle the digital divide.

She aims to help demystify technology for both residential and small business needs with her newest endeavor.

"After 20 years of being in the corporate world, I figured it was about time I started doing something on my own again," Russell said. "I'm looking at doing something more personal with my customer base."

Her business, Stable Systems Solutions Inc., recently moved to 729 Main St. in downtown Eudora.

She's now preparing for a Saturday open house.

"I really want to do some education and make people aware of what kind of technology is already out there," Russell said. "Every day I find out something new."

The open house will feature several training sessions on how to get the most out of technology.

According to her flier, the sessions ---- scheduled for 10:30 a.m. and 1 p.m. ---- will try to show those attending "cool things your computer can do."

The session will feature tricks, like alphabetizing the start menu or windows-based computers, Russell said.

"Those are just little things that irritate you every day with your computer, but you don't know how to fix them and you don't take the time to go find out," Russell said. "So we want to share that kind of knowledge."

The second sessions ------ occurring at 11:30 a.m. and 3 p.m. ---- will focus on computer security.

The entire day should be educational for her customers, Russell said.

"We wanted to give everybody an idea of what we do. If you walk into our shop, we don't sell computers," Russell said.

Russell said she and her two part-time employees do everything from setting up security systems to on-the-spot computer repair.

"What we're really into is selling our services and educating people on what's available on how to make their lives easier and how to make technology work for them," Russell said.

The task could be difficult because of the way people respond to new technologies, Russell said.

Russell offered the example of a cell phone.

"They are great, but you can have one dropped call and you're irritated with it," Russell said. "We start taking technology for granted. When it doesn't work the way it should, we think something is wrong here."

Russell said she uses the Internet to keep up to date on the latest technology.

Although she reads a little about almost everything, she goes in-depth when she needs specific information for her clients, Russell said.

"You really need to be able to work on technology and dedicate some time to really understand the internal aspects," Russell said. "If you just see the outside, what's just on the screen, it doesn't tell you any of that.

"You really need to understand the guts of the computers or the technology by itself to tackle the problem."

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